Some Citizen users are surprised at how fast payments feel with Citizen - this is because we leverage new standards in banking to provide faster payments. The first thing to note is that we're regulated by the UK's Financial Conduct Authority; they make sure payment providers offer their services securely.
We're able to cut a lot of steps from a typical payment process by letting you make faster account-to-account payments. Citizen is like a secure wallet where you pay straight from your bank account, removing the need to enter card details. By using mobile biometrics (just like your banking app), we can be sure it's you making the payment.